Frequently Asked Questions
Check below for answers to FAQs about our products. If you have additional questions, please
submit a contact form and one of our representatives will respond within 24 hours
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Why do I need to watch FAQ videos when I can read a book about interviewing?
While there are quite a few books about interviewing on the market, books do not capture the subtleties of interpersonal behavior or demonstrate how to deliver effective answers. Our ZoomPro interview FAQs provide visual examples of strong interview answers, which gives a tangible and immediate learning experience to the job seeker.
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Do I need to copy the conversational style and content of the answers demonstrated in the FAQs in order to be successful in my interview?
No. Actual interviews are meant to give an impression about your personality and communication style and there is no exact science for them. Our interview FAQs demonstrate how polished, well-prepared professionals answer interview questions in a structured and succinct way, communicating the information that interviewers are looking for. You should learn from these answers, but adjust your own answers to fit your personality and communication style. Companies are looking for well-qualified professionals who show a fit with their unique culture and display evidence of being able to do the job well. This requires that candidates deliver their answers in a clear, structured manner.
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How do I know I will be asked the same interview questions as the ones in your videos?
While interviews will vary depending on the interviewer's styles and the type of interview being conducted, the sorts of questions that are asked will generally fall within a certain spectrum of possible questions. All interviewers will want to find out about your work experience, understand what you've accomplished, see that you're a fit with their company's culture and learn about you as an individual. The ZoomPro suite of FAQs addresses all these themes while providing you with strong sample answers that contain the essential elements that make the answers effective. In this way, you are provided with many best practice ideas on how to construct your own answers, which of course, will be based on your unique professional experiences and skills.
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Do I need to prepare for my job interviews if I have never had problems explaining myself?
Yes, it is still extremely important to prepare. The current job market is highly competitive and many well-qualified candidates are searching for work. This makes preparation even more important as any one candidate will probably have fewer opportunities to interview, and they must make those interviews count. Candidates who are more prepared will do better in real interviews. Watching ZoomPro FAQ videos, reading the "question behind the question" and the key points for each video will allow you to understand what strong answers look and sound like and what interviewers are looking for. Seeing a wide array of interview questions and answers will help you better anticipate what you could possibly encounter in your own interview(s).
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Should I buy a subscription or separate videos instead?
It is recommended you purchase a subscription, which will allow you to gain access to a wide range of different types of interview questions. Each video contains a different question and expert analysis by professional interview coaches, which helps you understand how to answer certain questions you could encounter in your interview. The ZoomPro Core FAQ Package was designed to help prepare job seekers at all career stages, while the specialized packages (e.g. ZoomPro Transition, ZoomPro Military, ZoomPro Graduate) were developed for certain types of job seekers.
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Why do you have different packages for different people?
Each interview package has been especially developed for a particular target audience. We know that professionals will have different interview preparation needs based on their career stage or background. While all candidates need to be familiar with commonly asked interview questions, packages focused on military veterans, new graduates and professionals in transition address the specific challenges that these groups encounter during job interviews.
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What is included in your services?
- Online access to videos included in your package
- Access to ZoomMethod handout materials
- Guide to First Impressions (PDF)
- Unlimited Access to ZoomNotebook - an online application that helps you to craft your own answers and review the answers of other Zoom users. You can even get feedback on your answers from other members of the Zoom Community, which includes both HR professionals and interviewees like youself.
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What is your refund policy?
The ZoomInterviews team wants to ensure you are pleased with your purchase. If, for any reason, you are not completely satisfied with your ZoomInterviews interview preparation package, you have up to 24 hours from the time of purchase to request a full refund. Refunds must be requested in writing. Please send your request to the following e-mail address: billing@zoominterviews.com.
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How will I know what makes an answer strong in the interviews I watch?
You will find several useful tools to help you learn from the FAQ answers. Each FAQ video is accompanied by comprehensive guidance for the question, which includes an explanation of what the question is truly asking, the actual scripted answer given in the video, and key points you should keep in mind as you craft your own answer to that question. This allows you to learn in real-time what is an effective way to answer a certain question and why.
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How can I be sure that your interview FAQs are high quality?
All of our interview FAQs were created by leading interview coaches who have helped hundreds of clients compete for some of the most competitive jobs in business. ZoomInterviews' combination of extensive interview research, careful selection of questions, filming protocol, and professional interview coaching effectively re-create as closely as possible what could be encountered in the actual job interview.
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I am an international (non-US) job seeker looking at career opportunities in the US. Will I be expected to communicate on the same level as presented in your videos?
Employers will understand that English is not your first language, but will still expect structured answers from you. As the U.S. interviewing style is very different from those in other countries, the subtle cultural aspects of our videos may be especially useful to international job seekers, helping them feel comfortable and more confident in the interview. When interviewing with a US company's recruiter or hiring manager, understanding how to articulate your answers in a succinct way and to convey a positive impression are especially valuable.
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What other services do you provide?
ZoomInterviews provides leading edge interview preparation videos and services for job seekers, graduate business school applicants and medical school applicants. We are committed to providing all of our clients the best products and services so they can have the competitive edge in the moment when they need it most - in the interview room.